New regulations and procedures as per ICANN’s 2013 Registrar Accreditation Agreement are now live.
The following information affects all gTLD domains (i.e. .com .org .net etc).
Please also refer to the following page for further links and information:
Tucows Terms & Conditions
Validating a registrant’s email address:
Effective immediately, the registrant contact needs to be validated upon the purchase or transfer of a domain name, or if the registrant’s first name, last name or email address have been modified the registrar system will now send an email to the registrant requesting confirmation of their details.
Reminder emails will be sent on days 5, 10 and 13 within the 15-day validation window.
The same process takes place if a WHOIS Data Reminder Policy (WDRP) notice, 30 day expiration notice or 5 day expiration notice bounce. It’s therefore crucial to ensure your WHOIS data is correct.
Failing to receive a response within 15 days will result in the domain name being suspended. As a result, the name will be placed on ClientHold, rendering the domain name inactive.
This process applies to all gTLDs.
There is no impact to existing names as long as they are not modified, and WDRP/expiration notices do not bounce.
Important: Increased data validation
The 2013 RAA requires registrars to ensure email addresses, postal addresses and phone numbers are formatted properly as per specific RFCs and ITU specifications. As a result, please ensure contact data sent is valid (for example, phone numbers formatted properly and postal/zip codes corresponding to the correct country) in order to avoid any issues.