Welcome to the Ecological Hosting Support Site

This site has been developed to provide Ecological Hosting clients with a first point of call when trying to solve issues that might require technical support. Please click on a link below or use the site search facility to find support articles.

Account Admin

  • How to log into your Ecological Hosting account


  • Uploading, Publishing and FTP
  • PHP mail() command
  • Web site statistics etc.


  • How to backup your database


  • Domain transfers

Ecological Hosting Email Service

  • Email admin and mailbox setup
  • Webmail and out of office
  • Outlook and Mac Mail POP3 setup
  • Email Setup on Smartphones and Mobile Devices

Google Apps for Work

Previously known as Google Apps for Business


Need Further help?

Have you looked through our list of How-to’s?

If you need further help submit a support request – your message will be placed in a queue and answered as soon as possible. If your request is something that we have documented on this site we will direct you to the appropriate article.

You can also contact our General Support team by telephone

or if your issue is an emergency and out-of-hours you can contact our Level 1 Support Team.

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